Modular. Plug and play. Turn on what you need — inspections, training, traceability, support, analytics. The platform adjusts to how you work, not the other way around.
“Inspections on clipboards. Results in a binder nobody opens.”
“Your auditor asked for training records. You spent the afternoon in Google Drive.”
“A customer complaint sat in Gmail for 3 days because nobody saw it.”
“You have no idea which accounts stopped ordering last month.”
MadeOps replaces the spreadsheets, clipboards, and inbox chaos with one platform built for food operations.
Every module works on its own. Turn them on when you're ready. Your operation, your setup.
Set up your zones and checklist items. Inspectors walk through on their phone. Issues trigger corrective actions with assignees and deadlines. Everything is documented and timestamped.
Upload your manual or SOP. AI turns it into structured courses with quizzes — in 4 languages. Assign by position. Track who's certified. Pull records in one click for your auditor.
Track every ingredient from vendor invoice to production batch to customer sale. Forward trace and backward trace. Audit-ready compliance reports for organic certification.
Every customer email becomes a ticket. AI reads it, categorizes it by priority and sentiment, and drafts a reply from your knowledge base. You approve or edit. Nothing falls through the cracks.
Upload sales data or sync from Google Drive. See which accounts are growing, slipping, or gone. Dashboards break down performance by region, rep, product, and channel.
Sign up and create your workspace. Food manufacturer? Distributor? Retail? Your setup starts from what you do.
Enable inspections, training, traceability — whatever your operation needs today. Add more modules later as you grow.
Employees access training and inspections from their phone through the employee portal. No app install. No IT department needed.
You don't change how you work. Pick the modules you need. The platform wraps around your process — not the other way around.
Add an employee once — they show up in training, inspections, and the portal. A customer complaint links to the production batch. No duplicate data entry.
Generates training courses from your documents. Classifies and drafts replies to customer emails. You review. It learns. Handles the busywork so you can focus on operations.
Training records, inspection history, traceability docs — timestamped, exportable, always up to date. When your auditor calls, you're ready.
AI-generated HACCP plans from your process data. Templates for common food categories. Hazard analysis, critical control points, and monitoring procedures — all in one place.
Track supplier certifications, manage approvals, and get alerts before certs expire. Know which vendors are compliant at a glance.
Bulk export for training records, inspection history, traceability data, and customer tickets. CSV and PDF. Your data should be easy to share with auditors or take with you.
MadeOps was built inside a food company that was tired of spreadsheets, clipboards, and customer emails falling through the cracks. Every module exists because someone needed it yesterday. No theory — tested solutions that run in production every day.